Privacy Policy

What this site collects

This website does not contain forms and does not ask you to type personal information into it. We do not run advertising trackers on the site. The main way information reaches us is when you call the phone number shown on it.

Your browser still shares some technical information with the services this page loads, such as your IP address and browser type. That is how the web works, and the sections below explain which services are involved.

Information from phone calls

When you call, the call may be routed through a call-tracking and routing service so it reaches the right provider. Calls may be recorded for quality and training purposes. We receive the phone number you call from, the time and length of the call, and whatever you say during it, such as your name, address and the problem.

That information is used to send help to you, to give you a price, to improve the service, and to pass the job to the service provider who handles it. Do not share anything on a call that you do not want recorded.

Services this site loads

This website loads fonts from Google Fonts and shows maps from Google Maps. When your browser loads them, Google receives your IP address and some browser information, and Google may set its own cookies. Their handling is described in Google's privacy policy. This site does not set tracking cookies of its own.

If you prefer not to load these services, you can block third-party requests in your browser and call the number directly. Calling is never blocked by a script, since the number is plain text on the page.

Who receives information

Information from your call may be shared with the local service provider assigned to your job, so they can reach you and do the work. We do not sell your information to advertisers. We may disclose information where the law requires it or to protect safety.

Questions, access and removal

You can ask what we hold about you, ask us to correct it, or ask us to delete it, subject to legal and business record requirements. Email contact@proplumbingwindsor.com with your phone number and the date of your call. This site is not directed to children, and we do not knowingly collect information from them.

We may update this policy. The date at the top shows when it last changed.